Step by Step

Order:

Click on a product that interests you, and will appear more detailed description and characteristics.

Step 1 . In addition, you will now show Wheel "in basket". By pressing the product is added to shopping cart.
Step 2 Your shopping cart is located in the top right corner of the screen, and it can be entered by pressing the photo button "Shopping Cart"
When you are in a shopping cart and you can get here: a) change the amount, b) if you want to add something, click on the "Continue Shopping", c) to complete the purchase by pressing "Next"
Step 3 Create your account by entering your shipping address and payment method

Upon completion you will receive an e-mail confirming the order 

Payment:

These include the following payment methods:  

- wire transfer or e-banking,

- Cash On Delivery (pay postman on delivery)

- Kreditna kartica Visa ali Mastercard, American Express (AMEX), Diners

- PayPal 


Are there additional costs?

There are no hidden or extra costs.

All prices on the website are including VAT. 

Packing:

Every order will be packed with the greatest care and discretion as regards protected against possible knocks during transport.

The package will not have the accompanying document on the outside, no mark on our online store, the packaging is standard, unmarked.

All invoices, warranty, instructions will be sent to the e-form on your email or the inside of the package and will not be available outside.

The package will be marked only by the following:

1. Your shipping address that you have entrusted to us by or parcel shop GLS (if you ticked personal commitment)

Miha Peček sp, Trieste 285, 1000 Ljubljana as the sender

 

 Shipping in Slovenia and the European Union:

We perform delivery anywhere in SLO and EU, irrespective of the location and distances.

Fast delivery mean that the package will be delivered in the next 24-48 hours in Slovenia, or 2-5 working days for the rest of the EU.

All orders we receive from Friday at 12:00, on weekends and holidays will be shipped the next business day.

Packages are shipped abroad by courier service, working days during their working hours (between 8-17 hours).

Cancellation of the contract:

If the customer for any reason to cancel the contract, this must be done before the order is sent, you must send an email with the following information:

  • Number of contracts
  • Your first name,
  • Name of the product you ordered,
  • The reason for the cancellation.

Once we receive your request for cancellation and the process of IT (usually within 1 business day), we'll send you an email confirmation that the basic order has been canceled.

PRESELILI SMO SE...

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In addition to mandatory cookies, we also use analytical and advertising cookies, as well as social network cookies on the Spy Shop website.

If you agree with this, please click on the I ACCEPT button. For a detailed description and in order to set the use of individual cookies, click on the COOKIE SETTINGS link.

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Managing cookies on the Spy Shop website
Mandatory cookies

are cookies that are essential for the proper functioning of the website, whereby the transmission of information in the communication network would not be possible without them. These cookies are also necessary in order for us to offer you the services, which are available on our website. They allow you to log in to the user profile, select the language, agree to the terms and conditions and identify the session of the user. We are not obliged to obtain consent for their use.

Analytical cookies

These cookies help us understand how our visitors use our website. They help us improve the user experience and identify user requirements and trends. We only use these cookies if you have explicitly consented to their use.

Advertising cookies

Third-party plug-ins and tools used as cookies enable various functionalities to work, help us analyse the frequency of visits and how the website is used. If an individual does not agree to the use of these cookies, they will not be installed, while it may however happen, that some interesting features of the website will not be available. We only use these cookies if you have explicitly consented to their use.

Social network cookies

These cookies make it possible for us to provide content for posts on social media and record your actions so that we may provide a more personal and enhanced user experience. We use these cookies only if you are logged into a Twitter, Facebook or Google user account when using the website.

1. General information about cookies 1.1. What are cookies?

Cookies are small text files that most modern websites store on the devices of their visitors, i.e. people who access certain websites on the Internet with their devices. The storing of cookies is under the complete control of the user, since users can easily configure their browser to restrict or disable the storage of cookies.

While visiting the website and its subpages and performing operations on the website, your computer, phone or tablet, automatically or after gaining your explicit consent, stores certain cookies through which various data can be recorded.

1.2. How do they work and why we use them?

Each visitor or shopper is assigned a cookie in order to identify him and ensure traceability at the beginning of each use of the online store. The servers provided to the company by the subcontractor automatically collect data on how visitors, shop owners or shoppers use the online store and store this data in the form of an activity log.

The servers store information about the use of the online store, statistics and IP numbers. Data on the use of the online store by shoppers can be used by the company for compiling anonymous statistics that help us improve the user experience as well as market products and / or services through an online store.

Indirectly and upon obtaining consent, the online store may also store external service cookies on the visitor's or shopper's device (e.g. Google Analytics) which are used to collect data on website visits. Regarding external services, the rules and general conditions on the processing of personal data, which are available at the links below, apply.

2. Permission to use cookies

If the settings of the browser with which you visit the website are such, that they accept all cookies, it means that you agree to their use. In case you do not want to use cookies on this website or you want to remove them, you may follow the procedure below. Removing or blocking cookies may result in suboptimal performance of this website.

3. Mandatory and optional cookies and your consent 3.1. We are not required to gain your consent for the use of mandatory cookies:

Mandatory cookies are cookies, that are essential for the proper functioning of the website, whereby the transmission of information in the communication network would not be possible without them. These cookies are also necessary in order for us to offer you the services, which are available on our website. They enable login into the user profile, language selection, agreeing to the terms and conditions and user session identification.

3.2. Cookies that are not necessary for the normal operation of the website, and for which we are obliged to obtain your consent (optional cookies):

Analytical cookies

These cookies help us understand how our visitors use our website. They help us improve the user experience and identify user requirements and trends. We only use these cookies if you have explicitly consented to their use.

Advertising cookies

Third-party plug-ins and tools used as cookies enable various functionalities to work, help us analyse the frequency of visits and how the website is used. If an individual does not agree to the use of these cookies, they will not be installed, while it may however happen, that some interesting features of the website will not be available. We only use these cookies if you have explicitly consented to their use.

Social network cookies

These cookies make it possible for us to provide content for posts on social media and record your actions so that we may provide a more personal and enhanced user experience. We use these cookies only if you are logged into a Twitter, Facebook or Google user account when using the website.

4. How to manage cookies?

You can manage cookies by clicking on the "Cookie settings" link in the footer of the website.

You can also control and change cookie settings in your own web browser.

In case you want to delete cookies from your device, we advise you to follow the described procedures, by doing so, you will most likely limit the functionality of not only our website but also most other websites, as the majority of modern websites use cookies.